21 Nova Casino — Review (Closed)
21 Nova Casino entered the online casino scene way back in 2006 — a true old-timer now. It was operated by William Hill Group and was licensed by the UKGC and the Gibraltar Gambling Authority. Proper credentials, especially during the time when online gambling was just beginning to get going. But by 2021, the operation had been shut down. No show, no loud exit — just faded away. As my second cousin Leo from Birmingham might say:
“If a casino’s not rustling anymore, the chips must be gone.”
Why It Closed
There were a few reasons. As we’ve previously discussed in other Star Gambling online casino reviews, even old brand names can go under in an industry where crypto casinos and crash games are emerging faster than you can say it. With 21 Nova, the biggest issue was its clunky interface and failure to adapt to mobile. Players became tired of a design that looked stuck in 2008.
Plus, rumour had it that William Hill decided to focus on other brands. And let’s be honest — their bonus system hadn’t been pulling its weight for ages. As I’ve said in earlier pieces: if you’re not evolving, you’re getting overtaken. That’s just how it works.
Where It Was Popular
21 Nova had its strongest following in:
Canadians loved it for poker and online blackjack, while German gamblers favoured European roulette and the reliable slot machines by Playtech. As my Berlin neighbour Adolf used to say:
“If the slot doesn’t pay out in the morning, your evening’s already ruined.”
As mentioned above, the casino did well in English-speaking countries — but that simply wasn’t enough.
Bonuses and Promotions
So how did the promos shape up? By 2010s standards — decent. By now? Dull.
- 100% match on your first deposit up to €300
- Up to 50 free spins on select slots
- Sports event ticket prize draws
- VIP player monthly cashback
But by 2019, it all felt dated. Like watching House M.D. on repeat for the tenth time. Same stuff, just older. As we’ve pointed out in online casino rankings at Star Gambling, today’s player wants interactive promos, tournaments, crash formats. What 21 Nova had was a time capsule.
Payment Methods
Payouts at 21 Nova were generally reliable, but nothing fancy:
- Visa / Mastercard — up to 5 working days
- Skrill / Neteller — 1–2 days
- Bank transfer — slow but steady
- Cryptocurrency — not supported at all, which raised eyebrows
Minimum withdrawal: €20. Hardly any fees, but as I’ve already mentioned, the lack of even basic crypto support made the platform feel out of touch for a new generation of players. Especially those who expect slick crypto casinos and instant payouts from their online roulette sessions.
What Players Said
Player opinions of 21 Nova were mixed — like the weather in London. Some were nostalgic, saying this was where their online gaming journey began. Others criticised the customer service and old-fashioned card games. One Manchester user remarked:
“Won at blackjack, but it was like playing in a museum.”
And Marta from Toronto complained that the video roulette slowed down after five minutes.
Star Gambling reviewed 21 Nova several times, most recently in 2020. We gave it a 6 out of 10 then. Not because it was bad — just boring. In an age where slots spin in VR and crash games go viral on TikTok, the tried-and-true formula no longer works.
As mentioned above, the casino had a lot of potential. But it just seemed to lose its momentum. And the gamblers — they moved on.
Player Reviews and Complaints