Lucky 31 Casino Review
The Lucky 31 casino is among the best online gambling sites available on the market. It was opened in 2012 by MTM Corp and has been successfully working since then. The website offers a myriad of interesting slots and table games from the most popular software developers around the world. The fact that Lucky 31 is officially licensed by the government of Curacao, has an amazing support team and offers over a dozen of convenient payment methods makes it a great option for both novice and experienced gamblers. In this review, we have tried to cover every aspect of this casino to help you open an account and win real money online casino for free.
Lucky 31 design and interface
The website of Lucky 31 has a good-looking design with an intuitive interface. It is accessible from both PC and mobile platforms, including Android, iOS and Windows Phone. However, the casino lacks a downloadable version, which is a big disadvantage.
Both desktop and mobile versions share a similar design, which should be familiar to anyone who has already played at other casinos owned by MTM Corp. Keep in mind that you are able to change the language anytime you want by clicking the buttons at the bottom of the website (there are seven available options).
All slot machines and table games are played right from the browser window. All you need to do in order to start the game is update the Adobe Flash plugin and log in. In case of any technical issues, contact the support team to quickly find a solution.
Lucky 31 bonus programs
Lucky 31 offers a set of generous online casino bonuses, including:
- 131% welcome bonus upon your first deposit (up to 131 euros of extra cash);
- Surprise happy hours (up to 100 euro 25% bonus on your deposits above 20 euro);
- Monday spins (make a deposit at the start of each week to get a bunch of extra spins);
- Cashback (received at the end of each month).
These are just some of the available gifts. In terms of promotion, Lucky 31 is a great option for gamblers — if offers one of the best casino deposit bonus in the industry. You can find more details about them in the “Promotion” section of the Lucky31’ website. New offers appear there regularly, so do not forget to check that page from time to time!
Games and software providers
The game library of Lucky 31 exceeds six hundred titles. According to many online casino reviews, all the slots are very fun to play. Games at the website are divided into the following categories:
- Slots (includes hundreds of various slot machines with unique theme and design);
- Featured (this category consists of the most popular games of the week);
- Live Casino (includes various table games that are played with real croupiers, such as blackjack, poker, baccarat and others);
- Casino (consists of video versions of popular table games: blackjack, roulette, scratch and other games);
- Classic slots (a great category for gamblers with a lot of experience who would like to play their favorite classic games, including legendary slots such as Lucky7, Doubles, Jackpot 6000, Irish Gold and others).
Thanks to the instant search feature, you can easily find any specific game. You are allowed to play online casino games for real money or in demo mode without any restrictions.
We have come up with the list of software developers presented at Lucky31:
Microgaming;
NetEnt;
ViG.
All of these companies provide licensed software that meets all existing standards of fairness. Every slot at Lucky 31 is probably fair, so you always have a real chance to win!
Payment methods
Lucky 31 accepts payments in American dollars, euro, and British pounds sterling. People using other currencies should not even worry about anything since their money will be automatically converted according to the latest exchange rates.
The website supports many popular credit cards and electronic wallets, among which are:
- Skrill;
- Euteller;
- VISA;
- Entropay;
- MasterCard.
Withdrawals are processed via Neteller, Visa, Skrill, MasterCard, and PaySafe. You will need to confirm your identity in order to transfer more than a thousand of dollars. Keep in mind that the amount of money available for withdrawal is limited. You can get up to one thousand of dollars within 24 hours, up to five thousands of dollars within a week, and up to 20 thousands of dollars within a month.
In order to get more information about available banking options, login and go to the “Deposit/Withdrawal” section of the website or contact a support agent via live chat.
Licenses and certificates
The Lucky 31 casino is officially licensed by the government of Curacao. The main office of the company is located in Willemstad city.
Thanks to the advanced encryption certificates that are used on the website you do not have to worry about your personal information. All the sensitive data are well-secured and will not be given to third parties.
Available languages
Lucky 31 is translated into seven languages:
- Norwegian;
- Swedish;
- French;
- German;
- Finnish;
- English;
- Portuguese.
Click the button on the bottom side of the website to change the language.
The casino is available all over the world, except for the United Kingdom, USA, Armenia, Belarus, Greece, Russia and some other countries where online gambling is considered illegal.
Customer support
Lucky 31 offers its users round the clock support. There are two ways to get it:
- Using the live chat;
- Sending an electronic mail.
The average response time is about 5 minutes, which is pretty fast.
How to register and start playing?
To create your own profile, click the “Open an account” button at the top right corner of the website. Enter your personal information and confirm your email. Afterward, if you want to play online casino games for real money, make a deposit using preferable payment system.
Keep in mind, that all slots at Lucky 31 are available in demo mode. It means that you can play online casino games real money no deposit.
Final words
Lucky 31 is among the best online gambling sites with a huge game library. It has some of the best online casino deals and offers its users many payment methods. We definitely recommend this website to all gamblers.
Player Reviews and Complaints
Good games
Have contacted support a few times, very kind and helpful.
No problem in making withdrawals so far. One very important factor than make players play and stay at a casino is the withdrawal time.
Except for one withdrawal, I've always received in 3 working days, one of them in less than 24h.
But this is the only step I see that could be improved. People don't want or like to wait more than 24h to receive the winnings.
This is why I give 8 stars.
At first, I didn’t think that they had a lot going on but now they have live casino and tournaments, which is awesome.
Good looking casino, easy to find stuff on the website, just added tournaments which is cool, didn’t have trouble when using my tablet.
Lots of different software providers, got bonus and spent it all on slots with free spins. I think the design reminds me of a classy smoke-filled casino. Haven’t had any issues so far, it was easy to sign up and I got my bonuses easily after reading terms and conditions
And payments are slow.