Casibon Casino Review & Rating

In short, about Casibon Casino:

On the outside, everything seems normal, but on the inside, it's kind of murky. The casino has been operating since the mid-2010s, but now they have their ups and downs. Their license is from Curacao, which means that if something goes wrong, it will take a long time to sort out, and most likely, you will be left alone with their security service. That's why we at Star Gambling don't recommend getting involved with them. Yes, they have a lot of slots, and the providers are well-known, but it's all just smoke and mirrors. The main thing is how they pay and what kind of checks they conduct, and there it's a complete mess.

Bonuses and promos:

They promise heaps, as usual: welcome bonuses, free spins and all that. But I've seen enough of these fairy tales. For starters, their wagering is massive, the timeframes are tight, and the list of games you can use to clear the bonus is as long as a Christmas telly guide. Secondly, your bets get slashed while clearing the bonus - stuff up just a bit and that's it, say goodbye to your winnings. Thirdly, there are hidden caps on cashing out bonus winnings, which you only find out about in the fine print of the terms. All up, their maths is such that you haven't even won anything yet, but you've already lost the lot. And yeah, wagering clears properly only on pokies, while in card games and roulette it's peanuts, so they're hinting you're better off playing where the casino always comes out on top.

How to Top Up and Cash Out:

Topping up your account - no worries, there are heaps of options. But getting your cash back - that's where the real fun begins. They drip-feed your winnings out, the transaction limits are tiny, and then there are constant checks. So instead of a quick win, you end up with an obstacle course marathon: gotta hand over documents, confirm your address, and explain where your money came from. I reckon they're mixing up security with red tape. When every payout turns into an interrogation, you don't feel like a customer, you feel like a bludger. There are casinos where everything's quick and clear, and the difference is obvious straight away.

Customer Support:

They chat politely, but like robots. In the chat, they immediately chuck a link to some rule, and by email, they take ages to reply and ask you to wait for the verification department's decision. Standard drill: Your case is special, we're looking into it. And any issue drags on for days. For small stuff - it's alright, but if it's a big amount - that's it, you're stuffed. Like I said, it's not help, it's just to get rid of you.

Security and honesty, and bureaucracy:

Formally, everything seems in order: encryption, identity verification, reminders about responsible gaming. But there is little honesty here. The rules are always interpreted in their favour: you didn't place the bet on the right table, you participated in a promotion although you weren't supposed to, you didn't photograph your passport correctly - and there you go, running in circles again. Nowadays, everyone knows how to quickly and easily verify documents, but they turn it into some kind of quest. That's why we don't recommend Casibon: too much hassle and little trust.

What players say:

The reviews are the usual: they praise the beautiful website and game selection, but complain about withdrawal issues and hidden terms. They report delays, endless document requests, prize deductions due to bet limits, and unexpected limits after big wins. There are some positive reviews, but mostly it's complaints. For a casino, the most important thing is how quickly they pay out. If that's fine, players will overlook a lot, but if not, no tournaments or promotions will help.

And lastly:

If you just feel like playing pokies, there are heaps of other spots: Golden Star, Tsars, Booi or Bitstarz. It's all straightforward there. And predictable. Let Casibon stay on the list of casinos that favour rules over players. If you want to learn about other casinos, head to Star Gambling: the more you know, the less chance of getting tangled up.