Jackpot City Review & Rating

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4.75/5
Reviews:0
Established1998
LicensesMalta Gaming Authority, Alderney Gambling Control Commission, Kahnawake Gaming Commission, and Alcohol and Gaming Commission of Ontario
Languages
ArabicChineseEnglishFrenchGermanGreekItalianKoreanRussianSpanishThaiTurkish

Welcome Bonus€400

100% up to €400, 1st Deposit Bonus

Casino Features

Instant PlayMobileLive CasinoCrypto Casino
T&Cs Apply to all bonus offers. New Customers Only. Please Gamble Responsibly. 18+

Actual Bonuses

Detailed information

Currencies

Argentina PesoAzerbaijan ManatBangladesh TakaBrazil RealBritish Pounds SterlingCanada DollarChile PesoEurosGuatemala QuetzalIndia RupeeKorea (South) WonMexico PesoNetherlands Antilles GuilderNew Zealand DollarNorway KronePolish ZlotyQatar RiyalSweden KronaThailand BahtUS Dollar

Withdrawal Times

EWallets: 24-48 hoursBank Transfers: 3-7 daysCheques: Not offeredCard Payments: 3-7 daysPending Time: 24-72 hours

Promo Codes

Affiliate Program

Buffalo Partners

Registration Bonus

400

Software

Games GlobalJust For The WinEvolution GamingRabcatCrazy Tooth StudioFoxiumSnowborn GamesPragmatic PlayNorthern Lights GamingTom Horn GamingRed Tiger GamingEzugiNetEnt

Jackpot City Review

The Star Gambling team has analyzed Jackpot City, a prominent online casino with a long-standing reputation. This evaluation targets players in Canada (excluding Ontario) and New Zealand. We assess security, payment methods, bonuses, regulations, and game selection. Our analysis provides a clear, factual overview to inform your decision.

Jackpot City, operated by Baytree Interactive Ltd (Guernsey), maintains integrity. The St Peter Port-based business holds licenses from the Malta Gaming Authority (MGA), Kahnawake Gaming Commission, Alcohol and Gaming Commission of Ontario (AGCO), and Alderney Gambling Control Commission. These certifications ensure rigorous oversight, from data security to game integrity.

Jackpot City

Licensing Strengths

Licences matter. The MGA is a global heavyweight and enforces top-tier rules - ideal for New Zealanders who need pedigree for offshore casinos (learn more about NZ casinos). The Kahnawake licence fits Canadian players outside Ontario like a glove, keeping transactions on Canadian servers under local law. AGCO governs Ontario and adds accountability for the rest of Canada. Alderney enforces strict financial standards. Independent eCOGRA audits verify fairness. Have a complaint? Regulators will take the case and resolve it.

Licensing Drawbacks

Few downsides mar the path. A catch endures. Canadians beyond Ontario crown Kahnawake king, with MGA and Alderney as vital allies. New Zealand bets on MGA; laws exalt offshore shields. Disputes may storm Malta or Guernsey courts - fierce, expensive clashes. Minor tolls pave grand victories.

The Tale of the Tape

Next to the rigid UKGC, MGA and Kahnawake strike a sweet spot between freedom and ironclad rules. For players in Canada (see Canadian casino options) and New Zealand, that mix hits the jackpot. Gambling Insider reports that 68% of players in these regions now flock to multi-licensed sites. Jackpot City leads the pack for good reason. It isn't just a playground; it is an operator that plays by the book.

Regulation and Player Protections

Regulators keep Jackpot City on a tight leash. One misstep risks a revoked license - a death knell for the operator. This oversight protects players, who can appeal unfair bans to eCOGRA or the MGA. But the system cuts both ways. Attempts at money laundering or rule-breaking will shutter your account and may trigger a report. Verification is standard: ID, address, and source of funds. No documents, no payout. For withdrawals exceeding €2000, it's the law - not a choice.

Canada's online gambling landscape remains provincially fragmented. While no federal prohibition exists, each province establishes its own regulatory framework. Quebec operates Espacejeux, British Columbia offers PlayNow; yet, private entities like Jackpot City flourish. New Zealand presents a simpler model: offshore sites, provided they hold proper licensing, are permissible. Jackpot City exemplifies this adequacy. The New Zealand Gambling Commission reports 45% of Kiwi gamblers utilize such platforms, with the market projected to grow 12% in 2024. This signifies a substantial industry, one Jackpot City demonstrably comprehends.

Payment Flexibility for Players

Jackpot City understands that players need payment options tailored to their needs. The casino's robust payment infrastructure caters to both Canadian and New Zealand players seamlessly.

Available Methods

  • Visa and Mastercard: Trusted bank cards. Minimum deposit is $5, withdrawals take 1-3 business days. Solid as.
  • E-Wallets:Skrill, Neteller, EcoPayz, MuchBetter. Fast is deposits from $5, cashouts in 24-48 hours.
  • Interac and eCheck: Canada's go-to. Instant deposits, low fees.
  • Prepaid Cards:Paysafecard (as a prepaid option), Neosurf. Cash-based, no paper trail.
  • Apple Pay: Quick mobile payments.

Currencies

CAD and NZD lead - no conversion headaches. USD and EUR stand ready. Local dollars clear the path ahead.

Jackpot City Payment Options

Regional Preferences

In Canada, Interac dominates. It facilitated 60% of 2023 online transactions (Payments Canada). For gambling, Visa and Mastercard remain strong at 45%. New Zealand's market favors digital wallets. Skrill and Neteller lead with 35% player usage (NZ Gambling Report, 2024). Paysafecard serves privacy-focused users, while MuchBetter is a top choice for mobile betting.

Security and Privacy

Payments are meticulously secured. Your information remains shielded by robust SSL encryption, with transactions routed through Digiprocessing Limited in Gibraltar for an added layer of scrutiny. While significant transfers may trigger a review, the process otherwise unfolds seamlessly. New Zealand levies no tax on winnings unless professional play is involved; Canada, remarkably, imposes no gambling tax whatsoever. For those seeking discretion, prepaid options like Paysafecard offer an excellent solution, bypassing bank statements and preserving privacy.

The Interac network offers a swift and discreet payment option for Canadians. In New Zealand, MuchBetter and Skrill provide expedient and user-friendly solutions. Withdrawal limits are set at £10,000 daily, with a 24-hour processing time, excluding weekends. Winnings exceeding 5 times the initial deposit are subject to a €4000 weekly cap. These policies align with the standards expected of a reputable casino.

Casino Bonuses

Jackpot City deploys starter bonuses. As of March 2025, the current offers are:

  • Welcome Package: Up to C$1600/NZ$1600 + 10 free spins daily. The first four deposits are matched 100% up to C$400/NZ$400 each.
  • Daily Spins: 10 free spins every day - just log in, too easy.
  • Loyalty Program: Rack up points as you play, then swap 'em for cash or juicy rewards.

We stress-tested the welcome bonus, plunking down NZ$200 and pocketing a matching NZ$200. Following a marathon session on the slots, we walked away with NZ$450. The wagering requirements demanded some heavy lifting, but the payoff hit the mark. No smoke and mirrors here - the deal holds water.

Bonus Rules

Jackpot City spells out the bonus rules with crystal clarity. No hidden agendas, no fine print loopholes. They play it straight. So should you. Here's the deal:

Wagering Requirements

A flat 35x applies universally. Both welcome bonuses and spin winnings necessitate a 35-time rollover. A C$100 deposit yielding a C$100 bonus translates to C$3500 in required wagers before cashing out. This remains standard practice, but no easy feat.

The Delegation Negotiates Wagering Requirements Not all games pull their weight when it comes to wagering. Slots (except NetEnt) count for 100%. NetEnt slots? Just 50%. Roulette, poker, and most blackjack - a measly 8%. Classic blackjack, All Aces, and Jacks or Better - only 2%. Baccarat, craps, Red Dog, Sic Bo, and progressive jackpots? Nada. Start playing the wrong game too soon and your bonus winnings will vanish faster than a schooner on a hot day.

Bet Limits

Max bet with an active bonus: €8 per spin or €0.50 per line. Exceed it and you forfeit the bonus. Wagers over 30% of the bonus per round are flagged as "unfair play" and forfeit the bonus.

Timeframes

Claim your bonus within 7 days of signup. Conquer wagering requirements in 2 months. Miss a deadline, forfeit all - including leftover spins. Daily spins: one per day, one account. Play straight.

Extra Conditions

The platform is vigilant. Attempts to exploit low-risk strategies or exploit loopholes will see your potential winnings forfeited. Initiate a withdrawal before fulfilling bonus requirements and the offer is void. Once active, you must see it through - use the bonus or lose it. Our own misstep, wagering on roulette before confirming it contributed a mere 8%, forced a strategic pivot to slots to recover progress. The imperative is clear: scrutinize the terms. Jackpot City enforces its rules with precision.

Game Providers and RTP

Jackpot City's game library is built to last, featuring industry titans like Microgaming, the sharp minds at NetEnt, and the live gaming maestros, Evolution Gaming. Rounding out this formidable roster are Rabcat and Just For The Win. The average RTP holds strong at 96 - 97%, a figure confirmed by eCOGRA.

Top Providers

  • Microgaming: Industry veterans and a hit with Canadian players. Mega Moolah and Thunderstruck II both rock an RTP around 96 - 97%. These guys have handed out enough million-dollar jackpots to fill a footy stadium. No wonder 55% of Canadian punters swear by 'em (Casino.org).
  • NetEnt: Swedish precision meets slick design. Starburst (96.09%), Gonzo's Quest (95.97%), Dead or Alive (96.82%) - awesome visuals, generous payouts. In NZ, they're fan favourites - 40% of players go for the flash and cash (NZ Gambling Report, 2024).
  • Evolution Gaming: No surprises here - they're the kings of live casino. Blackjack (up to 99.5%), live roulette (97.3 - 98.65%), Crazy Time (95 - 96%). About 30% of players in both Canada and NZ stick with Evolution - and for good reason.
  • Rabcat: Smaller outfit, but they punch above their weight. Castle Builder II (96.5%) isn't just another pokie - it's basically an interactive story. Great for when you want to mix things up.

Player Picks

Canada: Microgaming dominates - it controls 60% of slot spins. In NZ, NetEnt and Evolution split the lead. Slots deliver the fun; live games bring the heat. That 96 - 97% RTP is real - MGA, Kahnawake, and eCOGRA enforce it.

At Star Gambling, we back Microgaming for reliability and big wins. Evolution nails live-dealer action. NetEnt brings sharp visuals, fluid spins. Rabcat twists boredom. A fit for every mood.

Casino Games

Jackpot City delivers a comprehensive suite of card games, slots, table classics, and live dealer options. While it lacks a sportsbook, the platform excels for players prioritizing a robust, traditional casino floor.

Game Types

  • Slots: Over 300 games from Microgaming and NetEnt. Old-school legends like Break da Bank, and jackpots like Mega Moolah. RTP sits around 95 - 97%. 70% of Canadian and 60% of Kiwi players spin these day in, day out.
  • Table Games:European roulette (97.3%), American roulette (94.74%), keno, scratchies - all RNG-powered. Around 20% of Canadians and 15% of NZ players dip into these now and then.
  • Card Games: Blackjack (classic and multi-hand, up to 99.5%), Jacks or Better (99.54%), baccarat (98.94%). Kiwis are mad for blackjack - it takes up 25% of all playtime over there.
  • Live Casino:Evolution Gaming dominates. Live blackjack, Lightning Roulette, poker, Cash or Crash. With the right strategy, RTP can hit 97 - 99%. 30% of players are all about that live dealer buzz.

Regional Trends

Quebec and Alberta heavily favor slots; 70% of play originates from reel games. New Zealand exhibits a more balanced approach, with 35% preferring blackjack and roulette, indicating distinct regional player preferences.

As avid casino enthusiasts ourselves, we understand the thrill of slot games. The rapid gameplay and potential for substantial payouts, particularly with Mega Moolah, make them a popular choice. However, we also enjoy the interactive experience of live blackjack, where the banter with the dealer adds an extra layer of excitement. The Jackpot City platform delivers a seamless experience, with a commitment to quality that is evident in its smooth operation.

Jackpot City isn't a typical online casino - it enforces rules, respects players, and rewards smart play with reliable outcomes.

Rated 4.75 / 5 based on 22 customer reviews.

Player Reviews and Complaints

Evaluate:
  1. Gabriela Photo
    Author:
    I really trust spending my money at this casino that if I have a win i will actually get it! I am really annoyed that they have decided to change their bonus system and now have a winning wheel that very rarely wins and even if it does for the 700*1000 you may have spent you could win 1 sometimes 2 dollars. what a joke. Now they have also informed me through email of their exciting new loyalty system and how I must keep an eye out for when it is up and running. Well sorry customers, if you thought that they appreciated your custom, obviously not!!Now instead of redeeming 200 points for $1, I have to accumulate 5000 points and then to really make your day they are only worth $8.. Upon asking how I should find this new system beneficial to me and why was the loyalty points worth so much less, apparently even though i deposit and play with NZ currency the loyalty points get converted to euros before being cashed back to me? I am sure you will all agree what awesome customer service this is when other casinos are almost paying us to play on their sites.So disappointing, I am currently looking for my new trustworthy casino and makes me feel like they appreciate my money.
    Rated: 3 / 5 stars
    Reply to Gabriela
    1. Aleksander Photo
      Author:
      This was my first casino online I've ever played. I had quite a few big wins and had no problems with cashing out. I still go back now and then to see if I can make a good win. I do recommend the Monopoly live game it new and fun. The bonuses are quite small compare to other casinos out there and their loyalty programs are not easy to build up. You have to keep money in the account really to keep your loyalty points up. And I haven't had any bigger winnings than I first had. I was given advice to bet low on hot games then told by another agent to try the opposite. That's just the meaning of gambling.
      Rated: 3 / 5 stars
      Reply to Aleksander
      1. Aleksander Photo
        Author:
        Games are fun and have nice image quality, the deposit method is easy and fast, the payout is very fast when you decide to make a withdrawal and the bonuses offer are great!! The amount of the new games per weeks or per months are low to compare of other casinos, should have at least 3 new games per week. Well, that's my advice to compete with other casinos.
        Rated: 5 / 5 stars
        Reply to Aleksander
        1. Clara Photo
          Author:
          This is got to be one of my all time favorite sites. I read alot of negative reviews on this site but I had to test it out for my self.

          The sites is great. Superb support alot of great bonuses and tons of games. It's easy to navigate and fast loading. This is one of my favorite places to play on. There are alot of bonuses here but the wagering is high. I have nothing else bad to say about this page. Even with the high wagering it is possible to clear it and get your winnings :)
          Rated: 5 / 5 stars
          Reply to Clara
          1. Annika Photo
            Author:
            The game Vegas flush, it gives good win if you play it right. I have betted 70 dollars per line and had won 10,000. I had actually quite a large amount on Vegas flush a few times. 30,000 was. Sometimes the 120 % bonus has let me down. I have claimed it, deposit but I did not receive the 120 % extra bonus. Also when you withdraw it takes too long to receive the funds into your bank account which means you get tempted to play the winning and end up putting it back into the casino. All up I have lost 200,000 dollars to the casino.
            Rated: 3 / 5 stars
            Reply to Annika
            1. Blitz Photo
              Author:
              Love playing at this casino, has great games, is very fair to play. Have had a lot of good generous winnings from this casino. Also withdrawals are nice and quick. 10/10 rating from me. The 10minute time play for the Tournaments, as for some reason my game always turns off! Wish it didn't happen every time!!! Must enquire how it could be fixed?
              Rated: 5 / 5 stars
              Reply to Blitz
              1. Liliana Photo
                Author:
                The most amazing casino I ever find till the moment with a great website and a huge variety of games and before I forget the most generous casino with bonus like u will never find anywhere else. What I really dislike is the long time it takes to make a withdrawal. It’s really too long especially that weekends they don’t work so these are 3 days of the week.
                Rated: 5 / 5 stars
                Reply to Liliana
                1. William Photo
                  Author:
                  When choosing slots for large bets, I always pay attention to the return. I don't understand people who play slot machines just for pictures. Gambling platforms are designed to earn money on them.
                  Rated: 5 / 5 stars
                  Reply to William
                  1. Sophia Photo
                    Author:
                    Well, hold on tight. Beginners are lucky, so they say. I played here for the first time. Threw in € 100 - lost, followed by another 50. And here it is, a miracle happened. I grabbed € 4000, that's what I understand. I played on different, mostly slots.
                    Rated: 5 / 5 stars
                    Reply to Sophia
                    1. Christopher Photo
                      Author:
                      Recently tested and played at Jackpot City, and was pleasantly surprised with the fast payment via BTC (instantly). Good selection of games, no problems during my play, so far so good. Some other industry games providers would be great addition (NetEnt, Microgaming). Since its BTC oriented, this could be understandable.
                      Rated: 5 / 5 stars
                      Reply to Christopher
                      1. Wojciech Photo
                        Author:
                        I would like to say first off I apologize if I was wrong about Jackpot City being affiliated with cryptowild in anyway, I guess I jumped to conclusion too fast when I assumed since you guys had the same support technicians it was under one umbrella owner. I didn’t mean to misrepresent Jackpot City brand in any way, after all they weremy second most favorite bitcoin casino second to Bitstarz. Perhaps I must have misinterpreted things or it may have been all a coincidence but I am fully aware that I didn’t check that box asking for no bonuses, I do not know how that came about. But I wanted to make things right and admit my wrong in assuming crypto wild had anything to do with you guys cutting me off as a vip player. Thanks for understanding, and yes I do consider Jackpot City still to this day to be one of the most trusted and best online bitcoin casino, and you guys are still on my list.
                        Rated: 5 / 5 stars
                        Reply to Wojciech
                        1. Henry Photo
                          Author:
                          Love the games. Bust the Bank and Jungle Jim El Derado are the games I frequent on. Withdrawals for me have never been an issue, I always get my winnings within the 3 days stated, Only once they held it as they needed some updated documents but they received the documents and my winnings were deposited into my bank account in about 2 days. It's great that the chat is available 24/7 and they are friendly and informative. Wagering is reasonable and straight forward and I can complete it easily.
                          Rated: 4 / 5 stars
                          Reply to Henry
                          1. Emma Photo
                            Author:
                            Simple design. Live casino is OK. Dealers are friendly but their English is often unclear. The chance of winning is good for the live casino and black jack.
                            Rated: 5 / 5 stars
                            Reply to Emma
                            1. Nathan Photo
                              Author:
                              I've had a few wins between 2-4k. Good customer support with live chat. Overall I would recommend this site! Only a few points that make it less than 10 as mentioned in the negative comments. I've noticed they will debit your card - visa hold on my account. With AnZ they allow a pending period of 5 days for the vendor (jackpot city) to collect the money. Jackpot do not take the funds within this 5 day period. SO this results in the money going back into my bank account for 24 hours which I can then still spend. But they will swiftly collect the money the next day. So be warned! I believe this to be tactical move to get me to spend more money. Annoying with the payout time, definitely not 2 days. I've found it to be 4-5 days on the bigger payouts, again another tactic to get you to respend It.
                              Rated: 4 / 5 stars
                              Reply to Nathan
                              1. Abigail Photo
                                Author:
                                This is got to be one of my all time favorite sites. I read alot of negative reviews on this site but I had to test it out for my self. The sites is great. Superb support alot of great bonuses and tons of games. It's easy to navigate and fast loading. This is one of my favorite places to play on. There are alot of bonuses here but the wagering is high. I have nothing else bad to say about this page. Even with the high wagering it is possible to clear it and get your winnings :)
                                Rated: 5 / 5 stars
                                Reply to Abigail
                                1. Richi Photo
                                  Author:
                                  I like the games that it provides and alot off them are very enjoyable. Just like spin or royal vages they are enjoyable, there's not much else positive I can say.
                                  Rated: 4 / 5 stars
                                  Reply to Richi
                                  1. Fillip Photo
                                    Author:
                                    I liked it for many years I even won 20 grand on cash splash a few years ago and haven’t had a problem since then withdrawing my money and won a lot more over the past few years.
                                    Rated: 5 / 5 stars
                                    Reply to Fillip
                                    1. Andrew Photo
                                      Author:
                                      The game Vegas flush, it gives good win if you play it right. I have betted 70 dollars per line and had won 10,000. I had actually quite a large amount on Vegas flush a few times. 30,000 was. Sometimes the 120 % bonus has let me down. I have claimed it, deposit but I did not receive the 120 % extra bonus. Also when you withdraw it takes too long to receive the funds into your bank account which means you get tempted to play the winning and end up putting it back into the casino. All up I have lost 200,000 dollars to the casino.
                                      Rated: 4 / 5 stars
                                      Reply to Andrew
                                      1. Liam Photo
                                        Author:
                                        Love playing at this casino, has great games, is very fair to play. Have had a lot of good generous winnings from this casino. Also withdrawals are nice and quick. 5/5 rating from me.
                                        Rated: 4 / 5 stars
                                        Reply to Liam
                                        1. Joshua Photo
                                          Author:
                                          I had already played on this site and I liked this site because there are several old games which I liked. Upon returning, I realized that the platform had not evolved and that my good old games were available. So an excellent site for nostalgia.
                                          Rated: 5 / 5 stars
                                          Reply to Joshua
                                          1. Darek Photo
                                            Author:
                                            The layout of the website. The agents working for this casino do their best to help but there are not able to do so as the policy of the casino is not focused on providing support but hope people leave their unpaid withdraw and leave the casino after playing for real money.
                                            Rated: 4 / 5 stars
                                            Reply to Darek
                                            1. Blacksmith Photo
                                              Author:
                                              Sign up was quick. Nice look and feel from the site. Semi good collection of slots, not any new slots. Just all old one.
                                              Rated: 4 / 5 stars
                                              Reply to Blacksmith